Shipping policy
Elcevi
https://Elcevi.com
Address: Bridgemankade 134, 2132HR, Hoofddorp, The Netherlands
Email: info@elcevi.com
Phone: +31610575329
Shipping Policy
At Elcevi, we provide clear and transparent shipping for all orders within Australia.
Free Shipping
We offer free shipping on all orders within Australia. No minimum purchase required.
Shipping Region
We currently ship within Australia only.
Delivery Times
Below are the estimated delivery times for all orders:
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Order cutoff time: 5:00 PM GMT+10. Orders placed after this time will be processed the next business day, which may add an extra day to the total delivery time.
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Processing time: 0–2 business days (Monday to Friday). Once your order has been processed, it will be shipped using one of our trusted delivery partners.
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Transit time: 3–5 business days (Monday to Friday).
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Estimated total delivery time: 3–7 business days.
Shipping Carriers
We ship with the following trusted carrier within Australia:
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Australia Post
Delivery Issues
If you experience any issues with your delivery — such as delays or lost packages — please contact our customer service team right away. We are here to ensure that your order arrives safely and on time.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on our website.
Questions?
Visit our FAQ page or contact our customer service for assistance.
Company Information:
Store Name: Elcevi (Part of Alexander financial holding b.v.)
Address: Bridgemankade 134, 2132HR, Hoofddorp, The Netherlands
Chamber of Commerce: 83533478
VAT Number: NL862907081B01
E-mail: info@elcevi.com
Phone: +31610575329
Contact: contactform
Customer Service Hours (GMT+10)
Monday – Friday: 09:00AM – 5:30PM
Saturday & Sunday: 10:00AM – 3:00PM
We aim to respond to your email within 24 hours.
Thank you for choosing Elcevi
